Terms of Use
These Terms of Use (“Terms”) govern your use of the ExperienceXI website (“Website”) and services (“Services”). Experience XI, Inc. a company incorporated in Delaware with principal offices in Georgia, USA, provides premium international soccer experiences. By accessing or using the Website or Services, you agree to be bound by these Terms.
Please read these Terms carefully. If you do not agree with any part of these Terms, you may not access or use the Website or Services.
ExperienceXI may update these Terms at any time. Your continued use of the Website or Services following any such update constitutes your acceptance of the updated Terms.
1. AGREEMENT TO TERMS AND ACCEPTANCE
1.1 Binding Agreement
By accessing, browsing, or using the Website and Services, you acknowledge that you have read, understood, and agree to be bound by these Terms. This agreement is binding and enforceable.
1.2 Eligibility
You represent and warrant that:
You are at least 16 years old and capable of entering into a legally binding contract;
You have the authority to bind yourself to these Terms;
You are not prohibited by law from accessing the Website or Services; and
You will comply with all applicable laws and regulations in your jurisdiction.
1.3 Parental Consent for Minors
If you are a parent or legal guardian of a minor user under 16, you agree to be fully responsible for the minor's use of the Website and Services. By allowing a minor to use the Website or Services, you consent to these Terms on behalf of the minor and agree to be bound by all provisions hereof.
1.4 Changes to Terms
ExperienceXI may modify these Terms at any time by updating the "Last Updated" date at the top of this document. Your continued use of the Website or Services constitutes acceptance of the modified Terms.
2. CHANGES TO TERMS
2.1 Right to Modify
ExperienceXI reserves the right to modify these Terms at any time, effective upon posting the updated Terms. We will make reasonable efforts to highlight material changes.
2.2 Notification of Changes
ExperienceXI will use reasonable efforts to notify users of material changes via email or through a prominent notice on the Website. However, you are responsible for regularly reviewing these Terms.
2.3 Continued Use Constitutes Acceptance
By continuing to use the Website or Services after changes to the Terms are posted, you accept the revised Terms. If you do not agree to the modified Terms, you must discontinue use of the Website and Services.
3. ACCOUNT REGISTRATION AND SECURITY
3.1 Registration Information
If you create an account, you agree to provide accurate, current, and complete information and to maintain the accuracy of such information. You are solely responsible for all information provided during registration.
3.2 Account Security
You are solely responsible for all activities conducted through your account. You must keep your password confidential and notify ExperienceXI immediately of any unauthorized use of your account.
3.3 No Transfer of Accounts
Accounts are non-transferable. Your account is personal to you and may not be transferred, sold, or assigned to any third party.
3.4 Suspension or Termination
ExperienceXI reserves the right to suspend or terminate your account and access to the Website or Services at any time, in our sole discretion, for any reason, including violation of these Terms.
4. USE OF WEBSITE AND SERVICES
4.1 License Grant
ExperienceXI grants you a limited, non-exclusive, non-transferable, and revocable license to access and use the Website and Services solely for lawful purposes in accordance with these Terms. This license does not include any right to:
Reproduce, modify, or distribute any content;
Remove any proprietary notices or labels;
Reverse engineer any portion of the Website; or
Use the Website for any commercial purpose without prior written authorization.
4.2 Permitted Activities
You may:
View and download content for personal, non-commercial use;
Complete the lead capture form to request information about travel programs;
Read program descriptions and informational content;
Complete the booking process for travel programs directly with ExperienceXI; and
Engage with customer support services.
4.3 Restrictions
You agree not to:
Reproduce, modify, distribute, or display any content without authorization;
Use automated tools to access the Website or extract data without permission;
Attempt to gain unauthorized access to the Website or its systems;
Reverse engineer, decompile, or disassemble any software or technology;
Remove or alter any proprietary notices, labels, or trademarks;
Interfere with or disrupt the operation of the Website or Services; or
Use the Website or Services in any manner that could damage, overburden, or impair the Website.
5. PROHIBITED USES
5.1 Illegal Activities
You agree not to use the Website or Services to engage in any illegal activity or activity that violates any applicable federal, state, or local law or regulation.
5.2 Harmful Content
You agree not to submit, upload, or transmit any content that is:
Threatening, abusive, defamatory, obscene, or vulgar;
Hateful or discriminatory based on protected characteristics;
Sexually explicit or inappropriate;
Infringes on any person's intellectual property rights or privacy; or
Contains malware, viruses, or other harmful code.
5.3 Impersonation and Fraud
You agree not to impersonate any person or entity, misrepresent your identity or affiliation with any person or entity, or engage in any fraudulent or deceptive conduct.
5.4 Spam and Unsolicited Communication
You agree not to send spam, unsolicited emails, or other forms of unsolicited communication through the Website or Services.
5.5 Enforcement
ExperienceXI reserves the right to investigate and take action against any user who violates these Terms, including disabling or terminating the user's account and reporting the matter to law enforcement authorities.
6. INTELLECTUAL PROPERTY RIGHTS
6.1 ExperienceXI IP
All content on the Website, including text, graphics, logos, images, videos, software, and other materials, is the property of ExperienceXI or its licensors and is protected by copyright, trademark, and other intellectual property laws.
6.2 ExperienceXI Trademarks
The ExperienceXI name, logo, and any other ExperienceXI trademarks, service marks, or trade names are the exclusive property of ExperienceXI. You may not use any ExperienceXI Marks without our prior written consent.
6.3 Nike Licensed Marks
ExperienceXI uses certain Nike trademarks, logos, and branding elements ("Nike Marks") under license from Nike, Inc. Regarding Nike Marks:
All Nike Marks remain the sole property of Nike, Inc.;
You may not use Nike Marks for any purpose without express written authorization from Nike, Inc.;
Your use of the Website or Services does not grant you any right, title, or license to Nike Marks; and
ExperienceXI's license to use Nike Marks is limited to the scope and duration specified in the underlying license agreement.
6.4 Third-Party IP
The Website may contain content owned by third parties. All third-party intellectual property is used solely for informational or identification purposes and remains the property of the respective owners.
6.5 Prohibited Uses of IP
You agree not to:
Use any ExperienceXI Marks or Nike Marks in any manner;
Create merchandise, promotional materials, or other products using ExperienceXI Marks or Nike Marks;
Register any domain name, social media handle, or other identifier that includes or resembles ExperienceXI Marks;
Imply endorsement or sponsorship by ExperienceXI or Nike without authorization; or
Dilute, tarnish, blur, or harm the distinctiveness of any ExperienceXI Marks or Nike Marks.
6.6 Enforcement of IP Rights
ExperienceXI and Nike reserve the right to pursue all available legal and equitable remedies against any person or entity that infringes on their intellectual property rights, including seeking injunctive relief and damages.
7. USER CONTENT AND SUBMISSIONS
7.1 User Content License
If you submit, upload, post, or otherwise transmit any content to the Website ("User Content"), you grant ExperienceXI a worldwide, non-exclusive, royalty-free, sublicensable license to use, reproduce, modify, distribute, and display such User Content in connection with the operation of the Website and Services.
7.2 Ownership of User Content
You retain all ownership rights to your User Content. However, by granting the license described above, you acknowledge that ExperienceXI may use your User Content in connection with the Website and Services.
7.3 Representations Regarding User Content
You represent and warrant that:
You own or have the right to use all User Content you submit;
Your User Content does not infringe on any third-party intellectual property or privacy rights;
Your User Content complies with all applicable laws and these Terms; and
You have obtained all necessary consents and authorizations (including parental consent for minors) to submit the User Content.
7.4 Parental Consent for Minor User Content
If User Content involves a minor, the parent or legal guardian must provide written consent to ExperienceXI before ExperienceXI may publish or display the User Content.
7.5 Removal of User Content
ExperienceXI may remove any User Content that violates these Terms or applicable law, without notice and at any time, in our sole discretion.
8. THIRD-PARTY LINKS AND SERVICES
8.1 Travel Providers
ExperienceXI designs, markets, and sells soccer travel and experience programs directly to customers, including programs for youth athletes and adult participants. In fulfilling these programs, ExperienceXI engages independent third-party service providers — including but not limited to accommodation providers, transportation carriers, venue operators, and partner clubs — to deliver component services. ExperienceXI is not liable for the independent acts, omissions, or negligence of third-party service providers, provided that ExperienceXI exercises reasonable care in their selection and engagement.
8.2 Third-Party Links
The Website may contain links to third-party websites, applications, and services ("Third-Party Services"). ExperienceXI does not endorse or assume responsibility for Third-Party Services and does not control their content, accuracy, or availability.
8.3 Disclaimer for Third-Party Services
Your access to and use of Third-Party Services is entirely at your own risk and is subject to the terms and conditions of such Third-Party Services. ExperienceXI disclaims all liability for any harm or loss arising from your use of Third-Party Services.
8.4 Third-Party Service Provider Disclaimer
ExperienceXI engages third-party service providers (including accommodation providers, transportation carriers, and venue operators) as independent contractors to deliver program components. With respect to those service providers:
Third-party service providers are independent contractors, not agents or employees of ExperienceXI;
ExperienceXI is not liable for the independent acts, omissions, or negligence of third-party service providers, provided that ExperienceXI exercises reasonable care in their selection and engagement;
You may be subject to additional terms, conditions, and safety policies of third-party service providers when using their facilities or services; and
Disputes arising from the independent acts or omissions of third-party service providers may require direct resolution with those providers, subject to any rights you may have under your program agreement with ExperienceXI.
9. GENERAL TRAVEL PROGRAM TERMS
9.1 Binding Travel Agreements
Participation in any ExperienceXI travel program is governed by a binding program agreement entered into directly with ExperienceXI. These Terms of Use govern your general use of the Website and Services. The program agreement, which will be provided at the time of booking, sets out the specific terms applicable to your program including itinerary, pricing, payment schedule, cancellation policy, and participant obligations. In the event of conflict between these Terms of Use and a program agreement, the program agreement controls with respect to the specific program.
9.2 Lead Capture and Information Sharing
When you complete the lead capture form on the Website, you authorize ExperienceXI to use your information to contact you regarding its travel programs and services. Any sharing of your information with third parties is governed by the Privacy Policy.
9.3 Program Modifications
ExperienceXI reserves the right to modify itineraries, dates, locations, or program components where reasonably necessary due to operational requirements, safety considerations, or circumstances beyond its control. Where material modifications occur, ExperienceXI will use reasonable efforts to notify affected participants. Specific modification and cancellation rights are set out in the applicable program agreement.
9.4 Force Majeure
See Section 13 for Force Majeure provisions.
9.5 Cancellation and Refunds
Cancellation policies, refund terms, and payment schedules are determined by ExperienceXI and set forth in the applicable program agreement. All cancellation and refund requests should be directed to ExperienceXI in accordance with the terms of the program agreement.
9.6 Parental Approval for Minors
If a travel program involves a minor, the parent or legal guardian must review and approve all terms, conditions, waivers, and requirements before the minor may participate.
10. DISCLAIMERS AND LIMITATION OF LIABILITY
10.1 "AS IS" Disclaimer
The Website and Services are provided "as is" and "as available" without any warranties, express or implied, including any warranty of merchantability, fitness for a particular purpose, or non-infringement.
10.2 Accuracy Disclaimer
While ExperienceXI uses reasonable efforts to ensure the accuracy of information on the Website, ExperienceXI makes no warranty regarding the accuracy, completeness, or reliability of such information.
10.3 No Warranties Regarding Third Parties
ExperienceXI makes no warranties regarding the conduct, services, or content of third-party websites, travel providers, or other third parties.
10.4 No Warranty of Uninterrupted Service
ExperienceXI does not warrant that the Website or Services will be uninterrupted, error-free, or free from harmful components.
10.5 LIMITATION OF LIABILITY
Except as prohibited by law, ExperienceXI, its officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including lost profits, data, or business interruption, arising out of or related to the Website, Services, or these Terms, even if ExperienceXI has been advised of the possibility of such damages.
10.6 Cap on Liability
Except as prohibited by law, ExperienceXI's total liability to you for all claims arising out of or related to the Website or Services shall not exceed the amount paid by you to ExperienceXI, if any, in the twelve (12) months preceding the claim. If you have not paid ExperienceXI any amount, ExperienceXI's maximum liability shall be $100.
10.7 Essential Terms
You acknowledge that the limitations in this Section 10 are essential terms of these Terms and that ExperienceXI would not provide the Website or Services without such limitations.
11. INDEMNIFICATION
11.1 Indemnification by User
You agree to indemnify, defend, and hold harmless ExperienceXI, its owners, officers, directors, employees, and agents from and against any and all claims, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or related to:
Your use of the Website or Services;
Your violation of these Terms;
Your violation of any applicable law or regulation;
Your User Content or submissions;
Your infringement of any third-party intellectual property or privacy rights; or
Your conduct in connection with travel programs or third-party services.
11.2 Defense and Control
ExperienceXI reserves the right to assume control of any defense or settlement of a claim for which you are required to indemnify ExperienceXI. You agree to cooperate fully in the defense of any such claim.
12. DISPUTE RESOLUTION AND ARBITRATION
12.1 Governing Law and Jurisdiction
These Terms and any disputes arising out of or related to the Website or Services shall be governed by and construed in accordance with the laws of the State of Georgia, without regard to its conflict-of-law principles.
12.2 Mandatory Individual Arbitration
Except as provided in Section 12.4, any dispute, claim, or controversy arising out of or related to these Terms, the Website, or the Services (including the interpretation or breach thereof) shall be settled by binding arbitration. You agree to arbitrate individually, not as a member of a class action.
12.3 Arbitration Process
The arbitration shall be conducted as follows:
The arbitration shall be conducted in the County of Fulton, State of Georgia (or such other location as may be agreed by the parties);
Each party shall bear its own costs and attorneys' fees, except that the arbitrator may award attorneys' fees and costs to the extent permitted by law;
The arbitrator shall apply applicable substantive law, including these Terms, and may award any relief that would be available in court;
The arbitration award shall be final and binding and may be enforced in any court of competent jurisdiction;
You have the right to representation by counsel at any stage of the arbitration process; and
The arbitration procedures shall provide for adequate discovery to the extent necessary to adequately arbitrate the claim.
12.4 Exceptions to Arbitration
Notwithstanding Section 12.2, the following disputes are NOT subject to mandatory arbitration:
Claims brought in small claims court (as long as the claim remains in small claims court);
Claims for injunctive or equitable relief to prevent infringement of intellectual property rights; and
Claims by ExperienceXI to enforce these Terms or protect its intellectual property rights.
12.5 Class Action Waiver
YOU AND EXPERIENCEXI AGREE THAT EACH PARTY MAY BRING DISPUTES ONLY IN AN INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING.
12.6 Opt-Out Right
You may opt out of the mandatory arbitration provision by sending a written notice of opt-out to ExperienceXI within thirty (30) days of first accessing the Website, stating your name, address, email address, and intent to opt out of this arbitration agreement.
12.7 Severability of Arbitration Clause
If any portion of the arbitration agreement is found to be unenforceable, the remainder of the arbitration agreement shall remain in effect, except that if the class action waiver is found unenforceable, the entire arbitration agreement shall be void.
12.8 Pre-Arbitration Informal Dispute Resolution
Before initiating arbitration, you agree to attempt to resolve any dispute informally by sending a written notice to ExperienceXI describing the dispute, the relief sought, and the proposed resolution. ExperienceXI will attempt to resolve the dispute within thirty (30) days of receipt.
13. FORCE MAJEURE
13.1 Force Majeure Events
ExperienceXI shall not be liable for any failure to perform its obligations under these Terms or any program agreement due to causes beyond its reasonable control, including:
Natural disasters (earthquakes, hurricanes, floods, wildfires);
Pandemic or epidemic (including COVID-19);
Government actions, regulations, or travel restrictions;
Terrorism or armed conflict;
Labor strikes or work stoppages;
Failure of utilities or internet service;
Acts of war or civil unrest; or
Other events outside the reasonable control of the party claiming Force Majeure.
13.2 Notice and Mitigation
A party claiming Force Majeure shall use reasonable efforts to notify the other party of the Force Majeure event and shall use reasonable efforts to mitigate the impact of the event.
13.3 Remedies for Force Majeure
Upon the occurrence of a Force Majeure event affecting a travel program, ExperienceXI may:
Postpone or reschedule the program;
Modify the itinerary or program components;
Cancel the program and offer a full refund, travel credit, or alternative dates; or
Exercise any other remedy available under the program agreement.
13.4 No Liability for Force Majeure
ExperienceXI shall not be liable for any loss, damage, or inconvenience arising directly from a Force Majeure event, provided that ExperienceXI uses reasonable efforts to mitigate the impact on participants.
14. PRIVACY POLICY
14.1 Incorporation by Reference
ExperienceXI's Privacy Policy is incorporated by reference into these Terms and governs the collection, use, and disclosure of your personal information.
14.2 Privacy Policy Location
The current Privacy Policy is available here. You are responsible for reviewing the Privacy Policy regularly.
14.3 Information Sharing
By completing the lead capture form or otherwise submitting your information to ExperienceXI, you authorize ExperienceXI to use and share your information as described in the Privacy Policy.
15. DMCA AND COPYRIGHT COMPLAINTS
15.1 Copyright Notice
If you believe that any content on the Website infringes your copyright or violates your intellectual property rights, please send a DMCA notice to the contact information provided below.
15.2 DMCA Notice Requirements
Your DMCA notice must include:
Your physical or electronic signature;
Identification of the copyrighted work you believe has been infringed;
Identification of the infringing material and its location on the Website;
Your name, address, phone number, and email address;
A statement that you have a good-faith belief that the use is not authorized by the copyright owner, its agent, or the law;
A statement, made under penalty of perjury, that you are authorized to act on behalf of the copyright owner;
A statement that the information in the notice is accurate.
15.3 DMCA Notice Contact
DMCA notices should be sent to: website@experiencexi.com or 1957 Lenox Rd NE, Atlanta GA USA
15.4 Counter-Notice
If you believe that content has been removed in error, you may submit a counter-notice in accordance with the DMCA. The counter-notice must comply with all requirements of 17 U.S.C. § 512(g).
15.5 Repeat Infringers
ExperienceXI reserves the right to suspend or terminate the accounts of users who are found to be repeat infringers of intellectual property rights.
16. GOVERNING LAW AND JURISDICTION
16.1 Georgia Law
These Terms and any disputes arising out of or related to the Website or Services shall be governed by and construed in accordance with the laws of the State of Georgia, without regard to its conflict-of-law doctrines.
16.2 Exclusive Jurisdiction
Except as provided in the arbitration section (Section 12), the state and federal courts located in Fulton County, Georgia shall have exclusive jurisdiction to resolve any disputes arising out of or related to these Terms or the Website.
16.3 Waiver of Jury Trial
You and ExperienceXI waive the right to a jury trial in any legal proceeding arising out of or related to these Terms or the Website.
17. SEVERABILITY
If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court or arbitrator, such provision shall be modified to the minimum extent necessary to make it enforceable, or if such modification is not possible, shall be severed, and the remaining provisions shall remain in full force and effect.
18. ENTIRE AGREEMENT
These Terms, together with the Privacy Policy and any program agreements entered into directly with ExperienceXI, constitute the entire agreement between you and ExperienceXI regarding the Website and Services and supersede all prior or contemporaneous communications, representations, or agreements, whether written or oral.
19. NO WAIVER
The failure or delay of ExperienceXI in exercising any right, power, or remedy under these Terms shall not operate as a waiver thereof, nor shall any single or partial exercise preclude any other or further exercise of such right, power, or remedy.
20. ASSIGNMENT
You may not assign or delegate your rights or obligations under these Terms without ExperienceXI's prior written consent. Any unauthorized assignment shall be void.
21. CONTACT INFORMATION
21.1 Notices
If you have questions about these Terms or need to provide notice to ExperienceXI, you may contact us at:
ExperienceXI
1957 Lenox Rd NE, Atlanta GA USA
Email: website@experiencexi.com
Phone: 678.861.7634
21.2 Notice to You
ExperienceXI may provide notice to you by email, regular mail, or by posting a notice on the Website. Notice by email shall be effective upon sending; notice by regular mail shall be effective three (3) business days after mailing.